Phone Support in Shared Website Hosting
If you choose to employ one of our shared website hosting, you will be able to get hold of our customer support team over the phone for 14 hours a day. We can assist you in choosing the ideal package for your websites as we realize that it's better to discuss this kind of matters with a live person. In case you already have an account, we're able to help you with all of your sales/billing questions and general issues, even with some tech troubles which do not need a lot of time or escalation to a system administrator as it'll be more convenient to open a support ticket for time-consuming issues so as to have all the correspondence in a single place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there will always be someone to assist you if you have any queries about the semi-dedicated server plans that we supply. Whether you want to know more about the plans, you have a billing issue or some general problem, you can just give us a call. Although some more complex troubles could require a support ticket so as to give time to our technical support crew to investigate, we're able to help you with many tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. In case you are in another country, we have an international number where you're able to reach us.