Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is qualified to speedily attend to all of our shared website hosting customers’ queries and support questions. Via our ticketing system, you’ll be able to send your request and a support team representative will most likely go back to to you in less than maximum one hour. In fact, practice has demonstrated that the typical response time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our crew of employees is going to be on the web for you 24x7x365 to react to all of your problems and to correct any concern that you may have. You are able to submit a help and support ticket from the MGI Computers Web Control Panel or drop an email anytime. Additionally, on working days, you are able to phone us or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while operating within the Control Panel, you are able to always just click the Help button and locate your problem in the selection of content articles that will pop up. We have as well turned most of the posts into movies. The list of training videos will show up if you choose the Videos option present in each section.