Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Each ticket that you submit to our tech assistance Dept will be responded to in about 1 hour. The common requests shall be responded to as quickly as possible. Nonetheless, if the support question you have submitted needs assistance from a qualified technician, we are going to address the ticket to him and will inform you about the delay.

  • Top quality support service

  • Qualified Client Support Service

  • We’ll be working for you 7 days a week to provide you with guidance and client support and also to help you with any difficulty that you could run into as you are working with your virtual server. We’ll assist you with all installed in advance apps, like your OS, server management panel (in accordance with the VPS type) and the Web Control Panel made 100% by our company.

  • Intuitive help center

  • An Intuitive Help Zone

  • A descriptive and consistently updated articles base is incorporated into our custom–built Web Control Panel. It gives you quick tips about how to carry out all the fundamental website control tasks. The Help area presents detailed how to tutorials and step–by–step video lessons. You can access the Help area by clicking the Help or Video buttons in the upper right part of each Control Panel section.